Refund policy

Draft, pending review. This page is not final and may change before launch.

Pilot

The 14-day pilot costs AED 500. If you continue with a plan, we credit the AED 500 to your setup fee. [placeholder: pilot refund terms, to be confirmed]

Setup and monthly fees

[placeholder: refund terms for setup fees, monthly fees and prepaid packages, to be confirmed]

Meta messaging charges

WhatsApp/Meta messaging charges are billed at cost. [placeholder: whether these are refundable]

How to ask

Email info@closely.ae with your agency name and invoice details.

Questions: info@closely.ae